Find answers to common questions about Stencil Barn’s reusable wall stencils, decorative trims, ordering, delivery, custom designs and how to stencil.
FAQs
About our products
What is a wall stencil?
A wall stencil is a reusable sheet with a cut-out pattern that you paint over to create a design on your wall or prepared surface. Our large-format stencils let you build up repeating patterns across a surface, giving you the look of a patterned wallpaper with the freedom to choose your own paint colour.
Are your stencils reusable?
Yes! Our stencils are designed to be reused for multiple projects. Their lifespan depends on how they’re used, cleaned and stored, so follow the care instructions supplied with your stencil to keep it in good condition.
What are your stencils made from?
Our stencils are made from Mylar, a flexible material suited to reusable stencil designs. Handle them carefully, clean them after use and store them flat or in their supplied packaging to help protect the pattern.
What can I use your stencils on?
Our stencils are designed primarily for decorative wall projects. Suitability for other surfaces depends on the surface material, preparation and paint you use. We recommend testing your stencil and paint combination on a small, inconspicuous area before starting. However, you can use them on furniture, fabric, floors, tiles, ceilings etc.
Do I need any special tools or paint?
You’ll need suitable paint and an appropriate stencil brush or roller. The exact products will depend on your surface and project. Check the individual product listing and the application instructions before getting started.
How do I create a repeating pattern?
Many of our designs can be repeated across a wall to create a larger pattern. Position each impression carefully, using the alignment marks or repeat instructions provided with your stencil where applicable. Take your time with the first few repeats to establish a consistent pattern.
How do I clean my stencil?
Clean your stencil after use, following the care instructions supplied with it. Avoid letting paint build up or dry on the stencil and handle it gently to protect the cut-out details. Proper cleaning helps extend its usable life.
How should I store my stencil?
Make sure your stencil is clean and completely dry before storing it. Keep it protected from bending, creasing and damage, ideally flat or in its original packaging.
Are the product photos exact representations of the finished result?
Some of our images use AI-generated mock-ups to help show how a design might look in a room. These are illustrative rather than photographs of a completed project, so lighting, colour, scale and application may vary. The stencil you receive will match the design shown in the product listing. Please refer to the specs listed in the product.
Do you offer custom stencil designs?
Yes! We offer custom stencil designs by arrangement. Additional design fees may apply, and we’ll agree on these with you before work begins. You’ll receive a design for approval before production.
Can I use your stencil designs commercially or reproduce them?
Purchasing a stencil gives you the product to use for your own decorating projects; it does not transfer copyright or ownership of the design. Our designs may not be copied, digitised, resold as stencil designs or reproduced commercially without written permission.
Can I use your stencil designs commercially or reproduce them?
Purchasing a stencil gives you the product to use for your own decorating projects; it does not transfer copyright or ownership of the design. Our designs may not be copied, digitised, resold as stencil designs or reproduced commercially without written permission.
Shipping & delivery
Where do you deliver?
We currently deliver to addresses within South Africa. International delivery isn't available just yet.
How long will my order take to arrive?
Orders are generally processed within 3–5
business days after payment has been received. Once dispatched, estimated
delivery times are:
- Major centres: 2–4 business days
- Regional areas: 3–5 business days
- Remote areas: 5–7 business days
These are estimates rather than guaranteed
delivery times. Launches, promotions and busy periods may also affect
processing times.
How much does delivery cost?
Delivery fees are calculated at checkout based on your delivery address and order. If we’re running a free delivery promotion, the applicable terms will be shown at the time.
How will I know when my order has been dispatched?
Once your order has been dispatched, we’ll send you tracking information where it’s provided by our courier, so you can follow your parcel’s journey.
Can I change my delivery address after placing my order?
Please double-check your delivery details before completing your purchase. If you need to make a change, contact us at info@stencilbarn.co.za as soon as possible. We’ll do our best to help, but changes may not be possible once your order has been processed or dispatched. Additional delivery charges may apply if a parcel needs to be redirected.